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For a consumer, getting and redeeming rewards should be seamless across online and in-person channels. And today, that experience has to be even more than that, says Josh Buchmann, senior director of guest engagement for Checkers and Rally’s. In our latest Order to Eat Tracker,...
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In a bid toward normality, states are reopening. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...
The pandemic is reshaping restaurants, as contactless trends in the quick-service restaurant (QSR) and fast-food sectors find players from Panera to Shake Shack and beyond installing drive-thru windows and offering new digitally-enabled curbside and delivery options. Get the Full Story Complete the form to unlock...
Singapore-based foodtech company TiffinLabs has acquired access to more than 1,000 kitchens across the U.S., Europe and Asia, which it intends to use for a new network of smart kitchens, according to a press release. Get the Full Story Complete the form to unlock this...
Paytronix Systems Inc., the Massachusetts-based restaurant digital payment software company, has launched contactless dining for guests to access menus, order and pay touch-free. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
Bringing back guests who’ve had a less-than-satisfactory restaurant experience has taken a whole new level of importance during the COVID-19 outbreak. In this month’s Order To Eat Tracker, Ray Wiley, CEO of Mexican food chain Hot Head Burritos, discusses how collecting and analyzing customer feedback...
