American Express and Microsoft are working to simplify business travel expense reporting. The companies have developed an artificial intelligence (AI)- and machine learning (ML)-powered solution that simplifies and automates expense reporting and approvals, according to a Thursday (Feb. 9) press release. Microsoft will pilot it...
Tech industry cutbacks are having an impact on business travel. During a Thursday (Jan. 26) earnings call, Alaska Airlines reported that while its overall corporate travel volume has recovered to 75% of pre-pandemic levels, the tech industry-heavy West Coast has lagged behind. “West Coast business remains...
Despite the digitization of retail banking, cash will not be disappearing anytime soon. That’s the opinion of Richard Wazacz, Global CEO at foreign exchange company Travelex, who told PYMNTS that the future of cash in retail foreign exchange is secure despite its declining usage across...
A glitch at the Federal Aviation Administration (FAA) sparked chaos in the airline sector this month. And in an interview with PYMNTS, Kristian Gjerding, CEO of CellPoint Digital, said the swirling headlines and the aftermath underscore a few truths in the travel industry: Running an...
Alipay+ is offering travelers from Hong Kong an easier way to visit mainland China. The Chinese online and mobile payments company, owned by tech giant Ant Group, says riders from Hong Kong can now use the AlipayHK app to pay for subway rides in the...
If you’re looking for the same old bad news, don’t look at leisure travel, which appears to be the big recovery story of 2022, setting up a hopeful outlook for 2023. Speaking with PYMNTS Karen Webster, Visa Global Senior Vice President, Merchant Sales and Acquiring, Jeni...
Southwest Airlines is inviting customers to send it requests for refunds and reimbursement of alternate travel expenses. The beleaguered airline has set up a page on its website for customers to submit requests for refunds for canceled flights as well as for related expenses, it...
Business travel platform TripActions has tapped Airwallex for cross-border payment support. The companies said in a news release Thursday (Dec. 14) that Airwallex’s support will benefit TripActions Liquid, the company’s corporate card and expense management solution. “With support from Airwallex’s global payments and banking infrastructure,...
FinTech Airwallex has teamed with Agoda to help Hong Kong business travelers book their accommodations. The companies say their partnership — announced in a recent news release — is designed to meet a surge in demand for business travel. When booking through the Agoda travel...