Millions of American consumers have welcomed Amazon’s Alexa and other voice assistants into their homes. These assistants help with basic tasks and chores — making grocery lists, notifying users when things run out and ordering more; letting them know when the dishes or laundry are done;...
Voice shopping is still a relatively new phenomenon, but it’s one that nearly 20 percent of consumers have used and another 33 percent plan to try this year, according to a Walker Sands survey published in July. Amazon lets customers shop its virtual aisles with...
OK, Google. Listen up, Alexa. Playtime’s over. It’s time to step outside the smart home and begin to build the smart office. The same tools that make life easier and more efficient in people’s personal lives could just as well be applied in a work...
Scientists have discovered that Siri, Amazon’s Alexa and other voice assistant programs can be controlled using inaudible ultrasound commands. The Verge reported news that researchers at China’s Zheijiang University have found that these inaudible commands can be a new cyberattack method for hackers targeting phones,...
Orbita CEO Bill Rogers has a relative with dementia. As dementia patients often do, she repeats a lot of the same questions, and it drives her aging husband crazy. But there’s someone who’s happy to answer those questions as many times as she asks, and...
Paging Dr. Alexa: How are you feeling? It may not be long before virtual, voice-controlled assistants can tell and answer accordingly. Mattersight VP of Product Andy Traba says the tech’s all there, and it’s just a matter of time before our friendly home bots pick...
It’s been a little over a year since our Digital Banking Tracker heralded the “Dawn of Banking Voice Technology.” Now it’s more like the high noon of banking voice technology, with most major banks hosting their own incarnation — all with slightly different capabilities and adoption...
The evolution of the retail industry is well underway, and it’s becoming more evident (perhaps as a response to eCommerce giants like Amazon) that retailers are looking for innovative ways to enhance their offerings. Specifically, customer service options in retail are seeing more interest from...
Bixby, according to the team at Samsung, is debugged and ready for mass introduction in the U.S. Bixby has apparently learned to speak English — and Samsung has thus announced that its voice-activated digital assistant is ready to roll out on the Galaxy S8 and S8+...