Commerce Connected

The PYMNTS Commerce Connected series — a collaboration with First Data, now Fiserv — gives readers an overview of the latest developments, data and trends from the connected commerce space. Each Playbook covers major news involving relevant players and includes a data-driven deep dive into various retail segments and industries.

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Inside the Playbook

  • The latest news in the grocery space, including why grocers such as Walmart are improving their support for online EBT and SNAP payments
  • An interview with both John Ross, president and CEO of the Independent Grocers Alliances, as well as Jacki Snyder, senior director for UNFI Payment Services at grocery wholesaler and services provider UNFI, regarding how the grocery industry must innovate online and in-store shopping both during and after the pandemic
  • A Deep Dive exploring the way consumers are using delivery services for their groceries and explaining how grocers must adapt their omnichannel offerings to meet their customers’ needs

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