FedEx said it will begin offering enterprise shippers access to new artificial intelligence-powered tools designed to improve post-purchase experiences, as businesses seek to strengthen customer engagement and operational efficiency after checkout. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
Gatik’s autonomous trucks have been making deliveries with no human driver or safety observer behind the wheel since mid-2025, according to a Tuesday (Jan. 27) press release. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
Delivery companies have reportedly lost their bid to halt New York City’s new tipping law. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...
The U.S. Postal Service (USPS) is now taking bids for access to its last‑mile delivery network. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...
New York State Attorney General Letitia James said Thursday (Jan. 8) that she demanded information from Instacart about its use of algorithmic pricing and price-setting experiments and that she warned the company that it may be violating the state’s law. Get the Full Story Complete...
The United States Postal Service (USPS) plans to make its last-mile delivery service available to shippers of all sizes. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...
DoorDash and Uber have sued to block a New York City law that requires delivery platforms to ask consumers to tip at checkout, instead of after the delivery, and to display the amounts of a suggested tip. Get the Full Story Complete the form to...
Serve Robotics’ sidewalk delivery robots are now delivering restaurant orders in Fort Lauderdale, Florida, in collaboration with Uber Eats. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...
Instacart is suing New York City over the city’s new laws that will govern grocery delivery workers’ pay and tips. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....
