PSCU, a national payments credit union service organization, is teaming up with dispute management firm Lean Industries to process disputes, PSCU announced in a press release on Monday (Nov. 4). Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
Credit unions (CUs) have followed banks’ digital banking lead, churning out platforms, services and mobile apps for consumers to use speedy, convenient online services. However, CUs face an innovation gap when compared to big banks that are racing ahead and implementing technology to better evaluate...
Nearly 40 percent of credit union members are willing to switch their primary FI – putting the pressure on CUs to up their game. This means that a data-centric approach to engagement and retention is more important than ever. In this month’s Credit Union Tracker,...
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Credit unions need millennials to keep growing membership rosters at a healthy pace. Millennials, in turn, want access to mobile banking and tech innovation. PSCU Senior Vice President Tom Pierce tells PYMNTS that buying online is gaining traction among the younger set, who prize convenience as...
In August, Facebook instituted changes to its advertising policies as the result of a settlement it reached with anti-discrimination groups and the federal Department of Housing and Urban Development (HUD). The social media site faced accusations that its ad-targeting platform — which allows ad buyers...
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Investments in digital banking are paying dividends for credit unions by improving membership and creating more efficient services. However, digitizing services often comes at the cost of a personal touch, says Allison Videtti, director of marketing for digital-first Alliant Credit Union. In the latest Credit...
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