Restaurants continue to face a challenging labor environment with no clear end in sight. Rising wages can be difficult for many eateries to afford, especially when combined with soaring inflation putting additional pressure on the industry’s already notoriously narrow margins. As such, demand is rising...
The pandemic has severely impacted consumers’ decision making across the pillars of daily living, and this is true regarding how consumers dine. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
As restaurants struggle to meet consumers’ desire for on-demand delivery in the face of labor challenges, robotic solutions are gaining traction. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...
For much of 2020 and 2021, restaurants’ efforts to bring digital technology into the in-store experience were centered on improving the experience for consumers. Now, with labor difficulties making it so that restaurants struggle to satisfy even the existing demand, many brands are turning their...
Perhaps not surprisingly, the taste of the food is the biggest factor that comes into play when consumers choose restaurants. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....
When deciding between restaurants, most consumers are not looking to chance it with an unknown entity. Research from the March/April edition of PYMNTS’ Digital Divide series, The Digital Divide: Regional Variations In US Food Ordering Trends And Digital Adoption, found that the majority of consumers...
Today in food commerce, Kroger sets up a restaurant supply business in Dallas, and Dave & Buster’s announces the acquisition of Main Event Entertainment, a 50-location indoor entertainment chain. Plus, Nick Scarpino, senior vice president of marketing and off-premise dining at Illinois-based fast-casual chain Portillo’s,...
Over the past couple of years, restaurant technology providers have emerged promising a wide range of solutions to restaurant operators to make day-to-day operations flow more smoothly while improving the customer experience. Get the Full Story Complete the form to unlock this article and enjoy...
As restaurant brands look to leverage their online offerings to pull ahead of competitors, they may find that their mileage may vary as they roll out digital features in different United States regions. Get the Full Story Complete the form to unlock this article and...