Consumer Insights

Consumer Insights
The Year In Data: Measuring 2020’s Payments Innovation
December 31, 2020

How We Will Pay: Home As The Consumer Command Center Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Consumer Insights
US Consumer Confidence Drops In December As COVID Cases Surge
December 22, 2020

Consumer confidence fell in December, declining to 88.6 of a possible 100 points from 92.9 in November, according to a Consumer Confidence Survey from The Conference Board. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Consumer Insights
NY Fed: Credit Applications, Acceptances Plunge During Pandemic
December 21, 2020

A new survey has revealed the steep plummet the consumer credit market took as the pandemic began, the Federal Reserve Bank of New York reported. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Consumer Insights
Consumers More Optimistic, Looking To Post-COVID
December 13, 2020

U.S. consumers, the driving force behind two-thirds of gross domestic product (GDP), say they are beginning to feel better about the current and foreseeable economic picture, the University of Michigan reported in its closely watched Index of Consumer Sentiment. Get the Full Story Complete the...

Consumer Insights
The Nine Things We Know For Sure About The Post-Pandemic Consumer
November 03, 2020

There’s no shortage of pain points to catalog from the past six months: A global pandemic, worldwide economic disruption, record-breaking unemployment, an invasion by murder hornets — the hits never seem to stop. But the running theme through all of the frustration that 2020 has...

Consumer Insights
US Consumer Confidence Dips As Jobs Outlook Wanes
October 27, 2020

The Consumer Confidence Index dropped in October to 100.9, a new six-month low that followed a high of 101.3 in September, according to a Conference Board statement on Tuesday (Oct. 27). Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Consumer Insights
Why Cash Back Is King When It Comes To Card Rewards
August 25, 2020

The world of consumer spending has radically reset in recent months in ways that had been wholly unimaginable when the year began. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Consumer Insights
Meal Kit Maker HelloFresh Ups Revenue Projections As Pandemic Continues
August 10, 2020

Meal kit company HelloFresh is doing well even amid the pandemic with sales almost doubling, according to a release to investors. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Consumer Insights
Survey: Consumer Confidence Stabilizes In May
May 26, 2020

After a sharp decline in April, consumer confidence held steady in May as some businesses reopened in the wake of the COVID-19 pandemic, according to the Conference Board Consumer Confidence Index. Get the Full Story Complete the form to unlock this article and enjoy unlimited...