Consumer Insights

Consumer Travel Spend — Dark Days Ahead?
June 16, 2016

A new report from Piper Jaffray, a U.S. investment bank and asset management firm, suggests that consumer spending on travel-related expenses has peaked. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Consumer Insights
US Consumer Sentiment Falls Amidst Weakening Job Market
June 13, 2016

An 11-year-high satisfaction rate with the state of the U.S. economy is doing little to keep the U.S. consumer happy. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Consumer Insights
Business Smartphones Shipments Slump
June 10, 2016

Weakening global demand is starting to show cracks in the smartphone market, a new report has found. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Consumer Insights
Price Is The Bottom Line In Online Retail
June 08, 2016

If there’s one effect online shopping has had on the general consumer experience, it’s that the average shopper now spends much more time researching the products they want to buy before pulling the trigger. However, a new study suggests that this may all come down...

Consumer Insights
The Retail Politics Of Trump And Airbnb
June 01, 2016

Politics and retail usually mix like oil and water. Look no further than the situation Target seems to have embroiled itself in by making a simple announcement on its in-store bathroom policy. Such a vitriolic reaction to an innocuous issue might make a casual observer...

Consumer Insights
Retailers Struggle To Win Shoppers Away From Amazon
May 27, 2016

Conventional wisdom about online shopping says that the average consumer would rather test a product out in store before pulling the trigger and ordering it online. It hasn’t been a very good year for conventional wisdom, though, and a recent Internet Retailer survey just poked...

Consumer Insights
Are Americans Carrying Way Too Much Debt Again?
May 26, 2016

It looks like Americans will soon be partying like it is 2008 — when it comes to borrowing anyway. According to Wall Street Journal reports, American households will soon carry as much debt, on average, as they did at the peak of borrowing before the...

Consumer Insights
Why Playing Contextual Commerce Catch-Up Pays Off
May 25, 2016

Andy Warhol predicted that, “in the future, everyone will be world-famous for 15 minutes.” However, livestreaming video has blown that time frame out of the water. Whether it’s brands hungry for attention or just the lay consumer uploading the ennui of their lives, any moment,...

Consumer Insights
How The Online Marketplace Is Setting Retail’s Rules
May 17, 2016

The online marketplace is such a ubiquitous part of modern retail that it rarely warrants a detailed look into how the format effects sales. Hundreds, if not thousands, of items from differing and often competing brands displayed side by side might even seem like the natural translation of...