In today’s top retail news, consumers spent billions at eCommerce merchants during this year’s Singles’ Day event, while Dollar General is partnering with DoorDash to offer on-demand delivery. Also, JD.com is looking to expand beyond the Chinese market, and a Cybersource executive talks to PYMNTS...
Instacart is aiming to expand its user base to include lower-income customers. On Thursday (Nov. 11), the online grocery platform announced features aimed to woo price-conscious shoppers, including a “Deals” tab and a reduced cost and free delivery option for orders in advance in select...
One of the biggest sources of friction in the gift-giving process, particularly as eCommerce accounts for a larger share of purchases, is knowing where to send the item. After hours of searching, comparing and customizing, the buyer may not know the recipient’s address and may...
What started in the 1990s in China as an anti-Valentine’s Day remains the world’s largest shopping day of the year — and though regulatory scrutiny muted some of the Singles’ Day celebration, consumers still came out in droves to buy from eCommerce merchants. Get the...
Chinese eCommerce giant JD.com is looking beyond its borders in its efforts to add more international customers, a top executive told CNBC, a move that some believe could help the company take a sliver of market share from retail behemoth Amazon in some areas. Get...
Anyone who has ordered groceries online knows the frustration of not receiving the ingredients they need for a dinner recipe – or, even worse, getting inadequate substitutions that must be returned (or left in the pantry for eternity). Get the Full Story Complete the form...
Retail customers perpetrating policy abuse cost U.S. firms with more than $100 million in annual sales a collective $89 billion in revenue each year, according to Beyond eCommerce Fraud: How Retailers Can Prevent Customer Policy Abuse, a PYMNTS and Forter collaboration. The study is based...
In today’s top retail news, strong demand coupled with supply chain bottlenecks are pushing inflation higher and causing Adidas to project $1.2 billion in lost sales over the coming months. Also, Poshmark, despite a supply advantage, reported lower-than-expected sales in the third quarter as it...
Nearly two years of pandemic life has left many people in need of a new wardrobe, whether it’s because styles have changed or sizes have fluctuated, and with plenty of binge-worthy TV shows to discuss. And though consumers can’t yet buy a replica of Joe...
