Quick-service restaurants (QSRs) and others in the food service space are rapidly adjusting their operations during the pandemic, with many implementing new technologies online and in-store to ensure customers can seamlessly and safely place orders. Get the Full Story Complete the form to unlock this...
Americans are dining out again in many cities, albeit on a very limited test basis, as individual U.S. states reopen restaurants according to various phased plans. That’s a positive sign, with summer underway and people longing for a return to familiar pre-pandemic routines. Get the...
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A third of consumers refuse to order from a restaurant that rates less than four stars on online review websites. Too often, unfortunately, reviews listed on social media platforms are fraudulent, discouraging customers at no fault of the restaurants themselves. In this month’s Mobile Order-Ahead...
The COVID-19 pandemic has throttled restaurants’ revenues as social distancing protocols, stay-at-home orders and dine-in bans have forced eateries to rely solely on pickup and delivery to stay in business. Many states have begun to relax their social distancing orders and allow restaurants to resume...
False positives are the bane of fraud fighters everywhere, as they penalize legitimate customers due to the behavior of bad actors illicitly armed with credentials, card numbers and accounts. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
Restaurants face a tough fight, with a mere 40 percent survival rate in their first year. That fight is becoming more challenging amid the COVID-19 outbreak, with QSRs facing an upswing in fraud and high fees from third-party delivery apps that are now main revenue...
The COVID-19 pandemic is affecting industries around the world, but few have been hit as hard as restaurants. Social distancing and stay-at-home orders have resulted in restaurant traffic sinking by 70 percent in the last two weeks of March alone, forcing these eateries to generate...
