uMonitor, the innovative financial solution services provider for operational excellence with customer acquisition and retention, introduced today a mobile version of its flagship online account opening and person-to-person (P2P) payment and account-to-account (A2A) money transfer services at the BAI Retail Delivery Conference.
Now, members and customers at credit unions and banks using uOpen & uFund® and/or uTransfer® services can use any smart phone to open and fund new accounts and perform person-to-person or account-to-account money transfers. These offerings are part of uMonitor’s efforts to help banks and credit unions create full channel integration for same pleasant user experience everywhere in banking.
“The banking industry needs to work toward a unified delivery platform for user interactions,” explained Dinesh Sheth, CEO of uMonitor. “Multi-channel integration is truly the first step in deploying next generation banking services. Our mobile services are part of a strategic plan that goes beyond online banking of the past ten years to begin creating a ubiquitous banking presence.”
There are about 60 million smart phone users in the U.S. today, and Nielsen predicts that smart phones will overtake feature phones by the end of 2011. Fast, mobile access has become a common and preferred service for many banking consumers and uMonitor’s uOpen & uFund and uTransfer solutions are equipped to enable consumers with anytime, anywhere access. Like all uMonitor solutions, these offerings maintain financial institution branding while extending their reach to mobile devices.
“Our goal has always been to lead through innovations to streamline user experience in all channels – branch, contact center, online and now mobile – so that all financial institution customers have the same delightful banking experience from anywhere at any time,” Sheth continued. “As consumers fully embrace smart phones and their conveniences, our bank and credit union clients will be ready to meet or exceed their expectations.”
About uMonitor (www.umonitor.com)
uMonitor offers a wide range of innovative online solutions specifically designed to help financial institutions provide the most up-to-date services. These highly configurable and customizable solutions enable financial institutions to increase profitability, generate revenue, improve regulatory compliance, improve employee productivity while reducing costs and delighting customers. uMonitor solutions include New Account Setup and Funding with Switch Kit, New Loan Application Processing, Account to Account Funds Transfer and Person to Person Payment Service, Bill Presentment and Payment Solutions, Premium Account Management Service, Advisor-Client Relationship Management, and other services. The company’s growth and success were recognized by its inclusion on the Inc. 5000 list in 2008, 2009 and 2010.
For more information on uMonitor or its solutions, contact Gillian Smoot at gsmoot@umonitor.com, call 901.757.1212 ext. 7115, or visit the company at www.umonitor.com.
Oct 19, 2010