PayPal Apologies For Temporarily Freezing Cancer Fundraiser

By  |  January 14, 2013
 | 

PayPal has apologized for accidentally freezing the cancer fundraiser account belonging to science fiction writer Jay Lake, according to TechCrunch.

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    The eCommerce giant claims it fixed the freeze after a few hours and apologized to Lake for the mistake, in addition to making a donation to his fund.

    “We’re going to do a lot more communicating before making some pretty aggressive changes to our system to make sure that this stuff doesn’t happen,” Anuj Nayar, senior communications director at PayPal told TechCrunch. “At the same time, when we find out we’ve made mistakes, we’re committing to get it fixed and apologize.”

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