Why Acquirers Are Failing The Shift From Hardware To Software

The world of acquiring used to be so simple. Merchants wanted to accept cards, acquirers and their channel partners sold the hardware solutions that made it happen. Money was made.

But, the world has changed – connected devices and the cloud have turned the hardware-only model on its ear and creative entrepreneurs have devised new business models that are appealing to merchants but alien to the channels that serve them.

Traditional channels are being disintermediated, and new players who can talk this new talk are emerging.

Tune into this digital discussion to hear how acquirers are missing valuable channel opportunities with integrated software partners and learn the 5 important steps you can take now to reinvent the relationship between your sales teams and the customers they serve.

Presenters

 

Peter Osberg, Senior Vice President EVO Snap*

Peter Osberg is a former executive at IP Commerce and head of EVO’s new integrated payments group called EVO Snap*.

Jim Raftice, President of PowerPay

Jim Raftice has over 10 years of experience in the payments industry. He is responsible for oversight of all aspects and functions of the company from Finance to Operations and Sales. Additionally, he assists in the implementation of new products and continually works to improve PowerPay’s business processes. Prior to joining the PowerPay team in 2004, Jim worked at Ford Motor Credit Company for seven years as Auditor and Loss Prevention Supervisor in Maine and Florida. Upon returning to Maine, he became an Underwriter for First Merchants Bancard Services (FMBS) and later served as Vice President of Underwriting at Vision Payment Solutions. Jim holds a Bachelor’s Degree in History from the University of Southern Maine. He currently resides in Cumberland, Maine, with his wife and their three children.

Subodh Gupta, Founder and President InspireSmart Solutions, Inc. and iConnect POS

Subodh is the current President and Founder of iConnect. He has worked with large enterprise software development and implementation, during which time he has learned how big businesses operate in order to provide great products and services to their customers. Running a small business with a passion to help clients grow and succeed, he decided to use his knowledge and experience to build iConnect, which provides tools that every business needs for a very small fee. Continuing on as President/Founder of iConnect means that Subodh will be largely involved with the business development and growth of the application, the company, and its user base and partners. He has already taken the initiative to seek out valuable business partners who will help iConnect grow and assist in removing many of the obstacles that come with the territory of startups.

Your Host and Moderator

 

Karen Webster, President of PYMNTS.com and CEO of Market Platform Dynamics

Karen Webster is one of the world’s leading experts on payments and is an advisor to CEOs and boards of multinationals operating in the payments and broader financial technology sectors. As the CEO of Market Platform Dynamics, she works extensively (and hands on) with the most innovative players in the payments, financial services, mobile, B2B and technology sectors to help them identify, ignite and monetize innovation. Ms. Webster also serves as a member of the board for a number of emerging companies to help them develop and implement business strategies that drive market adoption for their products and services. Ms. Webster’s particular area of expertise is platform design, strategy and business models.