PayPal Honey plans to add new agentic commerce features designed to facilitate shopping within conversations between consumers and artificial intelligence-powered chatbots. When an AI chatbot delivers product recommendations in response to a consumer’s query, the PayPal Honey extension will display those products with real-time pricing,...
Online personal styling service Stitch Fix continued to add digital and artificial intelligence (AI)-powered tools during the latest quarter, aiming to reinforce its shopping experience that includes both human stylists and an app that gets to know the customer via a styling quiz. “Our strong...
Brand-aggregator rollups once promised to transform online retail but largely failed to deliver, as the frenzied accumulation of brands met the cold reality of supply chain frictions during the heights of the pandemic. Pattern Group’s September 19 initial public offering signals a different path. One...
Tariffs are reportedly leading to confusion and frustration among eCommerce shoppers in the United States. At the end of August, the President Donald Trump administration ended the so-called de minimis tariff rule for all packages from overseas. The rule had exempted parcels worth less than...
Retail sales posted a stronger-than-expected gain in August, helped in part by back-to-school shopping, and especially by online purchases. However, data released Tuesday (Sept. 16) by the Census Bureau also contained mixed signals. A few categories notched declines, and data released in a separate report...
Etsy has added artificial intelligence (AI)-powered title suggestions and writing assistance to its tools for sellers. These tools are among several new offerings the company has added to its eCommerce platform ahead of the holiday shopping season, according to a Monday (Sept. 15) blog post. The...
Rent the Runway is continuing to roll out new personalized recommendations and artificial intelligence (AI)-powered enhancements as part of a wide-ranging transformation of its fashion subscription, rental and resale platform. The company’s changes also include improvements to inventory strategy, product innovation and connection with core...
Consumers may be spending more of their retail dollars online, but the single biggest draw to brick-and-mortar stores isn’t groceries, clothes or electronics. It’s lipstick and lotion. That’s one of the unexpected findings in PYMNTS Intelligence’s “How People Pay Report: Health and Beauty Products Draw...
Walmart is offering support at an event and a dedicated office to encourage U.K. and European businesses to use its online marketplaces to sell to customers in the Americas. The company is promoting to these businesses its marketplaces in the U.S., Canada, Mexico and Chile,...