Digital continued to take a larger slice of retail spending in the third quarter of 2024. However, a slowing pace of overall spending may send mixed signals to merchants headed into the last few weeks of the year. Data from the U.S. Census Bureau released...
A major focus for Shopify has been ensuring its merchants are equipped to reach consumers wherever they are, Shopify President Harley Finkelstein noted Tuesday (Nov. 12) during the company’s third-quarter earnings call. By streamlining the shopping experience, Shopify officials want to connect its platform to key...
The integration of social media and eCommerce has led to the rise of social commerce, a model that allows consumers to make direct purchases within social platforms. What started as basic product links has expanded into a multi-billion-dollar industry, with brands and consumers embracing the...
Firms are continuously enhancing their payments acceptance offerings to meet customers’ expectations for smooth online buying experiences. Embedded finance innovation has become crucial for retail platforms looking to improve customer experiences. Such offerings provide consumers with seamless access to financial services directly through a...
For Coupang founder and CEO Bom Kim, a key customer engagement tool for the multinational eCommerce company is its WOW subscription membership program, which had 14 million members at the end of 2023. For less than $4 per month, the program offers customers a range of...
Seamless checkout is a winning mantra for retailers looking to capture sales and delight their customer bases. Customers largely expect a fast, secure and intuitive checkout process. However, hurdles remain, and a seamless checkout isn’t always as easy as click-pay-done. “Despite the shift to digital...
With the holiday season fast approaching, small businesses are leaning into tech from targeted social media campaigns to eCommerce platforms to level the playing field against big-box retailers and capture consumer spend. In today’s digital marketplace, small businesses are finding new opportunities by leveraging eCommerce...
Online subscription platform GoodRx entered the over-the-counter market with its new eCommerce service. “The introduction of this new eCommerce service is part of GoodRx’s broader strategy to further integrate health and wellness brands into its platform, streamlining the purchasing process and increasing accessibility of essential...
AliExpress has launched an initiative designed to invite U.S.-based retailers to sell on its international online marketplace. The initiative, AliExpressDirect, offers U.S. sellers AliExpress’ 0% commission and $0 onboarding costs during a special introductory period as well as marketing, business and customer service support at...