Loyalty & Rewards

Loyalty & Rewards
Report: Four in 10​ Consumers Open to Restaurant Subscription Services
February 22, 2022

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Loyalty & Rewards
PYMNTS Data: Loyalty Programs Best Way to Get Diners to Spend More
February 18, 2022

Most restaurants now offer consumers the ability to be rewarded for their spending, according to data from PYMNTS’ new Restaurant Friction Index, created in collaboration with Paytronix. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Loyalty & Rewards
Tim Hortons: Loyalty Programs Open Customer Channel Beyond the Restaurant
February 16, 2022

For Tim Hortons, loyalty innovations are leading to record-strong digital performance. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Loyalty & Rewards
Data Reveal Economic Anxieties Pose a Loyalty Opportunity for Restaurants and Grocers
February 14, 2022

The share of consumers taking it month by month financially is on the rise, and this increase in economic anxieties could have an impact on how they get their food needs met. Get the Full Story Complete the form to unlock this article and enjoy...

Loyalty & Rewards
eGrocery Customers Twice as Likely as Brick-and-Mortar to Be Loyal to a Single Merchant
February 08, 2022

Grocers looking to boost customers’ loyalty may need to turn their focus to their digital offerings, according to data from PYMNTS’ study “Decoding Customer Affinity: The Customer Loyalty to Merchants Survey 2022.” Get the Full Story Complete the form to unlock this article and enjoy...

Loyalty & Rewards
Citi Unveils Points Partnership With CVS
February 04, 2022

Citi has launched a “Shop With Points” partnership with CVS, allowing cardholders to redeem points at the pharmacy chain’s more than 8,200 locations around the U.S. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Loyalty & Rewards
Report: QSRs Chase Tech-Savvy Diner Spend With New Digital Tools
January 31, 2022

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Loyalty & Rewards
What Drives Customer Loyalty? Depends On The Merchant
January 26, 2022

While a majority of shoppers (80%) say they prefer to make purchases in physical stores, this doesn’t mean they’ll automatically be loyal to their local grocery store or pharmacy. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Loyalty & Rewards
Price Increases Threaten Grocery Shopper Loyalty, Data Shows
January 24, 2022

As inflation drives food prices up, grocers that shift the cost too quickly to consumers risk losing their most loosely held customers to competitors, reveal data from PYMNTS’ study “Decoding Customer Affinity: The Customer Loyalty to Merchants Survey 2022.” Get the Full Story Complete the...