Choices abound, whether U.K. grocery shoppers are comparing costs, delivery times, user experience, or loyalty programs. With choice being the operative word, grocers need real insight into what customers’ expectations are and the factors that help drive their purchasing decisions. Get the Full Story Complete...
As digital adoption has accelerated over the past two years, so too have consumer expectations concerning the growing number of loyalty programs they now encounter. The change marks the front end of a shift that’s forcing companies to evolve obsolete programs that not long ago...
For many retailers, the biggest drop in customer retention happens after the first sale. In some cases, only 20% of customers return to make a second purchase. Of course, if they don’t make a second purchase, they won’t make a third or fourth. Get the...
Payments cards company CompoSecure Holdings is working with neobank Oxygen to offer a four-tier debit card rewards program called Oxygen Elements, according to a Tuesday (Dec. 14) press release. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...
Members of hotel rewards program Wyndham Rewards can convert available points to cash via a new partnership with digital asset marketplace Bakkt, according to a Tuesday (Dec. 14) press release. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
In recent years, there’s been a collective realization that loyalty programs are generally not engaging or valued enough by consumers to even know they belong — forget using them. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...
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Chase has launched a partnership with the fast delivery startup Gopuff, giving Gopuff customers a chance to earn credits with each purchase. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
It might seem as if buy now, pay later (BNPL) and cryptocurrency are being used everywhere, but there’s at least one big space where they have plenty of room to grow: loyalty programs. Get the Full Story Complete the form to unlock this article and...
