Loyalty & Rewards

Loyalty & Rewards
Personalization Is Key To Loyalty Programs’ Post-Pandemic Future
January 06, 2021

The future of the post-pandemic loyalty program is digital and tailored, giving consumers relevant offers in real time, Mladen Vladic, senior vice president of loyalty solutions at FIS, told PYMNTS in an interview. Get the Full Story Complete the form to unlock this article and...

Loyalty & Rewards
Travel Rewards Programs Make Major Pandemic-Era Changes
January 04, 2021

Travel loyalty rewards points have long been a currency unto themselves: buy travel to earn more (and better) travel. This worked like a charm, back when consumers could travel fearlessly. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Loyalty & Rewards
Mastercard: Consumer Experience Is Loyalty’s New Currency
December 23, 2020

“I’m a consumer. Why should I keep coming back to you?” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Loyalty & Rewards
Italian Shoppers Embrace New Cash-Back Program For Credit Card Payments
December 22, 2020

Italian consumers are embracing a new government program aimed at boosting retail sales while tamping down on tax evasion that allows buyers to receive a 10% refund on card payments made in stores. Get the Full Story Complete the form to unlock this article and...

Loyalty & Rewards
Nike, Ulta Show Loyalty Programs Taking Star Turn As Year Ends
December 21, 2020

The pandemic interjected a lot of uncertainty into the world of loyalty and rewards offerings in the last year as consumers’ shopping habits realigned and contracted to meet the rarified needs of the moment. Get the Full Story Complete the form to unlock this article...

Loyalty & Rewards
What Price Loyalty? Ulta, KeyBank, novae Say Points Must Be Spendable, Programs Flexible
December 21, 2020

Rewards points and programs may spur customers to make purchases, but do they inspire loyalty that lives on after the transaction is made? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Loyalty & Rewards
Pandemic Brings Digital Angle To Corporate Incentives And Loyalty Programs
December 17, 2020

Like so many things that are viewed through a pre-COVID vs. post-COVID lens, the current process of incentivizing loyal customers and rewarding employees has been through a year of reinvention and adaptation. As much as the pandemic has eliminated the days when companies took the...

Loyalty & Rewards
Chase, Air Canada, Mastercard Team Up For US Aeroplan Credit Card
December 14, 2020

Chase Bank and Mastercard have partnered with Air Canada to introduce the airline’s Aeroplan credit card in the U.S. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Loyalty & Rewards
Cardholder Engagement Is A Matter Of Loyalty
November 25, 2020

Commerce should be rewarding. In fact, it had better be. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...