News

eCommerce
FedEx and Amazon Explored Partnership in eCommerce Returns Last Year
March 18, 2024

FedEx and Amazon reportedly engaged in discussions last year about a potential partnership to handle the increasing volume of eCommerce returns. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Artificial Intelligence
Musk’s xAI Unveils Open-Source AI Chatbot Grok-1
March 18, 2024

Elon Musk has officially unveiled his open-source artificial intelligence (AI) model. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Security & Fraud
Nacha Expands Receiving Depository Financial Institutions’ Role in Fighting Fraud
March 18, 2024

Receiving depository financial institutions (RDFIs) now have a defined role in monitoring the ACH payments they receive. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Banking
Citi’s Tuum Investment Changes Cloud Core Banking Dynamic
March 18, 2024

Embedded payments, embedded lending and a continuing shift to virtual cards all demand a reconsideration of technical infrastructure. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Retail
Retailer Concerns About Organized Crime Escalate Amid Ongoing Losses
March 18, 2024

As retailers face ongoing margin pressures from a difficult economic environment, many are growing increasingly concerned about the losses they may be accruing from theft from organized crime gangs.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Loyalty & Rewards
EU Regulation Forces Retailers to Rethink Loyalty Programs
March 18, 2024

Read anything about the recent March 7 enforcement date for the EU’s new Digital Markets Act (DMA) and you’ll inevitably see a focus on big tech companies, potential fines and a general sense that this is a salvo in the EU’s desire to become “a digital cop.” Some of...

Artificial Intelligence
Telecom Execs See Generative AI as Key to Customer Experience
March 18, 2024

Generative AI has proven valuable in transforming key operational facets at many telecommunications companies across a range of applications. These applications include enhancing connectivity and improving information security — elevating network performance and customer experience. This is reshaping the telecom workforce through controlled workloads and...

Social Commerce
LinkedIn ‘Playing With’ the Addition of Games to Its Platform
March 17, 2024

LinkedIn says it is exploring a gaming element for its employment networking platform. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Social Commerce
TikTok US User Numbers Slow Amid Possible Ban
March 17, 2024

TikTok’s troubles apparently go beyond a possible ban in the U.S. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...