Krupa Malawade
Fraud.net, a leader in digital risk management, announces major enhancements to its Policy Monitoring solution: the introduction of Merchant Activity Segmentation and significant user interface (UI) improvements. These advancements enable clients to strategically manage merchant risk by leveraging quantifiable behavior metrics tied to transaction activity.
Merchant Activity Segmentation contextualizes merchant relevance and risk exposure by evaluating each merchant’s behavior through three core lenses: recency (how recently a merchant has transacted), frequency (how often transactions occur), and monetary value (the total value of transactions). By embedding these metrics into Policy Monitoring, Fraud.net empowers risk teams to identify and prioritize merchants posing the greatest impact, effectively reducing investigative noise and bringing sharper focus to high-risk cases.
Organizations benefit from deeper insight into merchant activity segments such as high-exposure merchants and emerging risks, driving smarter resource allocation and more informed decision-making. Notably, a global payment processor using this approach achieved an 89% reduction in alert volume and dramatically improved investigative efficiency.
Merchant Activity Segmentation is coupled with an enhanced Policy Monitoring UI that delivers richer data fields and essential metrics directly within the Alerts page. Investigators can now instantly gauge the scale and urgency of potential policy violations, leading to faster response times and more decisive actions. This streamlined, information-rich experience gives teams the clarity to act on anomalies and violations with greater confidence and precision.
“We’re constantly evolving our platform to give our clients an edge in mitigating risk,” said Whitney Anderson, CEO and co-founder of Fraud.net. “Our new Merchant Activity Segmentation and UI upgrades are grounded in real-world needs. By quantifying merchant behavior, we give organizations the actionable context and efficiency they need to proactively manage risk and stay ahead of emerging threats.”
By combining granular merchant insights with intuitive usability, Fraud.net’s Policy Monitoring solution enables risk teams to filter out low-impact alerts and focus attention on transactions that truly matter—managing risk exposure and delivering better business outcomes. These enhancements also expand transparency and explainability in anomaly detection, empowering organizations to base their investigations on both behavioral patterns and financial relevance.
To explore these new Policy Monitoring capabilities or to schedule a demo, visit Fraud.net.
