Search results for "artificial intelligence"

November 10, 2017
Amazon Stocks Whole Food Shelves (And Pop-Up Shops) With Echo...

Whole Foods Market and Amazon announced news on Thursday (Nov. 9) that customers can now shop for Amazon devices at more than 199 Whole Foods Market retail locations. In a...


November 09, 2017
Whole Foods, Prime Now and AmazonFresh Are Now Under A...

Amazon’s physical retail and fast delivery businesses are now under a single leader, company veteran Steve Kessel, according to Thursday reports from the Wall Street Journal. Kessel is a former lieutenant of...


November 09, 2017
Why Alexa Won’t Replace Call Center Agents (Just Yet)

Remember how Barbie — at first just a popular doll with pretty hair and clothes — eventually became a teacher, gymnast, veterinarian, astronaut, paratrooper, NASCAR driver, business executive and even...


November 07, 2017
Will.i.am Jumps Into Voice-Activated Voice Assistants

Pop-star, entertainer and all-around renaissance man will.i.am has found his new passion — corporate computing and voice assistants. Okay, so it doesn’t quite have the same ring as the average...


November 06, 2017
Mastercard Adds Ex-CIA Director To Cybersecurity Team

Mastercard announced news late last week that it named Jeanne Tisinger a senior advisor for cybersecurity. In a press release, the payments company said that in the role, Tisinger will...


November 03, 2017
Investors Tap Into The Promise Of High-Tech Data Analytics In...

It was a busy time for B2B venture capital this week, and while funding ranged across verticals from expense management to SaaS, there was a clear theme in investment rounds:...


November 03, 2017
Striking The Balance Between Consumer And Corporate Banking For Small...

Until quite recently, small businesses (SMBs) have been stuck with their financial institutions (FIs) either providing them with sophisticated, expensive treasury management offerings or simply making do with banking services...


November 03, 2017
New Wells Fargo App Targets Millennials

Wells Fargo announced news on Thursday (Nov. 2) of the launch of Greenhouse by Wells Fargo, a new mobile banking app with tools to help consumers, especially millennials, manage their...


November 02, 2017
Being (Artificially) Intelligent About High Fashion

There’s a problem many online retailers face, particularly when they work on mobile. The interest of consumers is great, traffic is strong and they are getting all kinds of page...


Generative AI Tracker®: Rerouting the Telecom Industry: Generative AI’s Impact on Communication Services

Generative AI’s use in the telecommunications industry is increasing, with 87% of telecom executives seeing its potential to enhance customer relations and experience, but 68% of telecoms also admit they are insufficiently addressing the risks associated with the technology. The latest edition of the “Generative AI Tracker®,” a collaboration with AI-ID, examines why three-quarters of telecoms see a need to do more to combat AI fraudsters, underscoring the tension between innovation and robust security.

Leveraging AI and ML to Thwart Scammers

Although authorized party fraud accounts for only 37% of FIs’ fraud losses in dollars, these types of attacks are the most likely to impact customer satisfaction and retention — something FIs cannot overlook. PYMNTS Intelligence’s latest 29-page report, “Leveraging AI and ML to Thwart Scammers,” a collaboration with Hawk, contains 8 charts of proprietary data examining the role of ML and AI to help keep fraudsters from getting the upper hand