Macy’s Inc. reported that its reopened stores are “performing better than anticipated” in its preliminary first-quarter 2020 financial results. The department store retailer said it had roughly 450 retail locations reopened by June 1, with many opened in their complete format, and that curbside pickup...
Remember when omnichannel was “the thing” that would save retail? More recently it’s been payments choice. As summer 2020 gets underway and reopening along with it, digital as a way of operating smarter and faster … without having to touch anything … is the surest...
Physical brick-and-mortar retail was suffering long before the pandemic. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...
Major parts of New York City began reopening Monday (June 8) after a virtual state of siege that began with COVID-19 shutdown orders in March. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...
The reality of the COVID-19 pandemic set in immediately for many Americans when the NBA pulled the plug on its season in early March after a player tested positive for the virus. At that moment, a pandemic that had seemed like a theoretical, foreign problem suddenly...
The long-term consequences of the digital shift continue to be quantified and qualified. As evidenced by last week’s PYMNTS’ card on file report, consumers are ready and willing to keep their data with retailers, both online and offline, in exchange for frictionless experiences. The big...
“The Starbucks of South Korea” is expanding its footprint in North America. Coming under the unlikely but battle-tested name of Paris Baguette, the casual pastry and coffee chain is entering new markets with a decidedly international approach. Get the Full Story Complete the form to...
The retail digital customer experience is changing with the digital shift. There is a primary level of this experience that continues to move toward excellence, such as personalization, email optimization and the post-purchase infrastructure. There are also more subtle elements that have just recently presented...
With a need for social distancing in the coronavirus era, businesses are seeking ways to restrict traffic through appointment-based systems for physical retail. GlobalData Managing Director and Retail Analyst Neil Saunders said in an NRF blog post that the situation provides an opportunity to experiment with new ways of selling. Get the...
