AboutIf banks and financial institutions want to know how to “do” digital, look to Apple, Google and Big Tech—they are your new competition. What can FIs learn from the banking expeditions of Big Tech brands? Tune into PYMNTS TV as CEO Karen Webster is joined by special guests Vaduvur “VB” Bharghavan of OnDot Systems, Chuck Fagan of PSCU, Scott Zimmer of Truist and Doug Brown of NCR as they describe how FIs offering dazzling digital-first experiences—really useful card apps, seamless multichannel shopping and, of course, touchless payments—are meeting consumer expectations for totally connected commerce.
Attendees will learn:
- Ways in which real-time payments improve customer experience, and revenues
- About selecting platform partners that can provide Big Tech capabilities
- How to securely digitize legacy banking services, especially for mobile users