93% of Middle Market Firms Say Current AP/AR Systems Don’t Cut It
Accounts Payable and Receivable Trends: The Journey to Automation
Mid-sized firms recognize the many benefits of AP/AR automation, and why most of them are adopting the technology — but why have only 5% automated all their AP/AR processes? And only 7% find their current systems adequate? PYMNTS Intelligence’s latest survey of 412 executives, “Accounts Payable and Receivable Trends: The Journey to Automation,” a collaboration with American Express, explores the benefits and hurdles to making the switch.
Inside the November Playbook
- 37%: Share of mid-sized firms citing the time required to learn new technology as a hurdle to automating AP and AR
- 13%: Share of mid-sized firms citing a desire to save time as the top reason for automating AP or AR processes
- 5%: Portion of mid-sized firms that have completely automated AP and AR processes
