AI In Focus: Gaining Ground On Merchant Monitoring examines how acquiring banks can harness AI to boost merchant profitability

AI In Focus: Gaining Ground On Merchant Monitoring

How 104 Acquiring Banks are Using AI To Beat Fraud, Boot Unprofitable Merchant Accounts

Acquiring banks say that fraud, low transaction volumes and credit losses keep half of their merchant accounts from generating revenue. AI In Focus: Gaining Ground On Merchant Monitoring, a collaboration between PYMNTS and Brighterion, a Mastercard company, surveyed 104 executives from acquiring banks across the U.S. and found out how artificial intelligence (AI) is being used to proactively root out fraud and identify unprofitable accounts to boost acquirers’ bottom lines.

Inside the December Playbook

  • 8.9K: Average number of merchants acquirers onboard each month
  • 69%: Share of acquiring banks that use AI to monitor merchant accounts
  • 90%: Portion of acquirers using AI that say the technology has improved their efficiency

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