Cover for the The Merchant's Guide To Cross-Border Commerce November 2021

Merchant’s Guide To Cross-Border Commerce

Report: Why Localizing The Purchasing Experience Holds The Key To Cross-Border Commerce Success

The road to digitization has been uneven for cross-border merchants, with leading platforms being 70 times likelier than their bottom-performing counterparts to offer a localized purchasing experience. In The Merchants’ Guide To Cross-Border Commerce, PYMNTS researches 137 leading international eCommerce sites to learn how payments can personalize — and localize — the cross-border shopping experience.

Inside the November Playbook

  • 3: Average number of cross-border payment methods U.S.-based eCommerce sites accept
  • 63 percent: Share of International eCommerce merchants that offer guarantee or refund policies
  • 73 percent: Portion of leading cross-border eCommerce merchants located in China or the U.S.

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    Cross-Border Merchant's Report