Verifi - Dispute-Prevention Solutions: Small Firms Demonstrate The Power Of Third-Party Tools - September 2022 - Learn more about how merchants use — and should employ — third-party dispute-resolution tools

Dispute-Prevention Solutions: Small Firms Demonstrate The Power Of Third-Party Tools

Why Small Businesses Outperform Larger Rivals in Preventing Disputes 

Although two-thirds of businesses with more than $1 billion in revenue use in-house tools to prevent disputes, PYMNTS’ survey of 301 merchants find that the outsourced options smaller firms prefer got the job done for less. For more, read “Dispute-Prevention Solutions: Small Firms Demonstrate The Power Of Third-Party Tools,” a collaboration with Verifi.

Inside the September Playbook

  • 0.51%: Portion of annual revenue lost to disputed card transactions by businesses with more than $1 billion in sales
  • 74%: Portion of businesses with $500 million to $1 billion in annual sales that adopted third-party dispute-resolution tools to reduce disputed card transactions’ impact on their operations
  • 21%: Share of businesses with annual revenues of $20 million to $100 million that believe their dispute-management tools are very or extremely effective

    By completing this form, you agree to receive marketing communications from PYMNTS and consent to the sharing of your information with our sponsors, where applicable, in accordance with our Privacy Policy and Terms and Conditions. Sponsors may use this information to contact you directly. You may update your preferences or withdraw your consent at any time.

    to our daily newsletter, PYMNTS Today.

    Dispute-Prevention Solutions Report