Embedded Payments and the Retail Innovation Agenda

BNPL and Digital Wallets High Priority For PayFacs and Marketplaces

Embedded Payments and the Retail Innovation Agenda

According to PYMNTS Intelligence’s latest study of 282 PayFacs and marketplaces, “Embedded Payments and the Retail Innovation Agenda,” a collaboration with Carat from Fiserv, 60% of PayFacs and marketplaces are diving into BNPL and digital wallets, and embracing digital payment solutions.

Inside the December Study

  • 30%: Portion of retail ISVs that cite customer experience as the most important innovation driver
  • 19%: Share of retail PayFacs that say systems integration is their biggest innovation hurdle
  • 40%: Portion of retail marketplaces that rate operational enhancement as their top innovation agenda

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