Cover for the September 2026 edition of the PYMNTS Intelligence and Visa Direct The Power of Now Report. PYMNTS Intelligence reports on how investment platforms can speed investor payouts, reduce service demands and manage fraud risk.

Half of Investment Platforms Need More Automation

Moving Money at the Speed of Life: Investment Firms’ Payout Gap

The latest report from PYMNTS and Visa Direct shows only 30% of investment platforms plan to add more payout automation within the next year. The report reveals why this investment gap could slow progress toward real-time delivery. The findings are based on a survey of 120 U.S. investment platform executives who oversee payout and disbursement decisions.

Inside the September Report

  • More than half of investment platforms across every revenue group say late payouts often lead to customer dissatisfaction.
  • Investment platforms want to complete 47% of payouts in real time within three years. Today, only 11% of standard withdrawals arrive within one minute.
  • Platforms that use push-to-debit process 23% of payout dollars in real time. Firms that don’t use it process only 1% in real time.
  • Only 26% of firms that use push-to-debit report frequent payment status requests. That share rises to 75% among firms that don’t use it.

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