Cross-Border Retail Payments January 2022 - Explore how a localized and frictionless cross-border eCommerce experience drives consumer satisfaction

Localized Payments Are The Gift That Keeps on Giving for Global Merchants

Cross-Border Retail Payments Tracker® – January 2022

Many consumers still aren’t traveling internationally, but they’re still browsing global merchants for unique gifts. In the “Cross-Border Retail Payments Tracker®,” a PYMNTS and Citcon collaboration, Dmitriy Peregudov, CEO of GiftBasketsOverseas, gives a firsthand account of the importance of offering localized payment options that go beyond credit cards when serving customers worldwide.

Inside the January Tracker

  • An interview with Dmitriy Peregudov, CEO of GiftBasketsOverseas, on how to address the challenges of supporting global payment options and meeting consumers’ expectations for a localized shopping experience
  • Recent cross-border retail payment headlines, including how the Financial Stability Board is addressing four key challenges for cross-border payments and how consumers in the top eight global markets are becoming more interested in shopping internationally
  • A Deep Dive examining how eTailers can improve customer satisfaction and engagement by providing a localized and frictionless cross-border shopping and payment experience

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