Ingo Money - Money Mobility Tracker: Money Mobility Comes to the Insurance Industry - January 2023 - Explore how a poor economy and sagging customer satisfaction pressure insurers to improve payments processes and money mobility

Insurers’ Biggest Risk Is Their Own Legacy Claims Process

Money Mobility Tracker®: Money Mobility Comes to the Insurance Industry

With customer satisfaction dropping and nearly one-third of policyholders switching providers in the past year, the insurance industry is under pressure. In this month’s “Money Mobility Tracker®,” a collaboration with Ingo Money, insiders explain how fully digitizing the claims process can speed payouts to give insurers a competitive edge.

Inside the January Tracker

  • From Europe to Africa, insiders in the insurance space speak about how digital solutions are changing the industry worldwide
  • Fraud costs the insurance industry dearly, while a lack of progress on modernization efforts is also holding the industry back
  • Given all the problems the industry faces, insurers must focus on improving the speed and ease of claims and payments processes

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