After over a year of struggle, restaurants’ dine-in businesses are finally coming back. Now, restaurant businesses that have seized on consumers’ lifestyle changes throughout the pandemic, adapting to expand their digital ordering and off-premises offerings, have the opportunity to reengage consumers on-site and create an...
Quick-service restaurants (QSRs) realize that yesterday’s mobile apps no longer cut it. In the Order To Eat Tracker, Clean Juice CEO Landon Eckles explains why integrating loyalty programs into the mobile ordering and payment experience is now the new baseline.
Where some people see chaos, others see opportunity. It has been a defining characteristic of successful companies during the pandemic, during which consumers have come to expect efficiency and convenience more than ever. They have an active desire to engage with the connected economy, as...
Dutch Bros Coffee is considering going public with an initial public offering (IPO) of $3 billion, Bloomberg reported Monday (May 3), citing unnamed sources “with knowledge of the matter.” The sources told the outlet that the matter is not decided — Dutch Bros may not...
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“As delivery stabilizes and consumers return to a post-pandemic lifestyle, C3 believes diners will return to in-person dining, but delivery is not going away,” Vincenzo Rossy, senior director of openings for restaurant and ghost kitchen group C3, told PYMNTS in a recent interview. He went...
The ghost kitchen space has grown enormously since the start of the pandemic, as restaurants’ physical locations became far less important to contagion-conscious consumers than their ability to fulfill off-premises orders safely and competently. In January of 2020, most people had not even heard of...
While many restaurant businesses struggled during the peak of the pandemic, consumers’ rapidly changing routines provided on opportunity for brands with the resources to integrate themselves into these new lifestyles to do so. Brands that were able to identify what consumers needed at these moments,...
While ghost kitchens — delivery-only restaurants with no consumer-facing physical presence — have been around for a few years now, the model has really taken off since the start of the pandemic, going from a novelty to a mainstay of the delivery space, with major...
