News

Loyalty & Rewards
Smoothie King CMO: Cross-Brand Rewards Partnerships Present Loyalty Opportunity
December 27, 2023

As restaurants use their rewards programs to drive digital engagement, Smoothie King is looking to loyalty partnerships down the line to reach new audiences, while noting that the wrong kinds of partnerships could do more harm than good. Get the Full Story Complete the form...

Banking
‘Goliath’ JPMorgan Has 18% of All US Banking Revenue, Report Says
December 27, 2023

JPMorgan Chase is ending 2023 as the leading figure in the U.S. banking sector. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Retail
As H&M Pivots to New Spenders, What Will Mango Do?
December 27, 2023

As H&M works to attract a new set of shoppers, while Shein and Zara pick up more market territory in the fast fashion landscape, Mango, the Spanish retailer, is fortifying its presence in the U.S. Get the Full Story Complete the form to unlock this...

Retail
Gen Z Favors Brands vs Retailers for Card-Linked Offers
December 26, 2023

Retailers and brands are constantly seeking ways to foster customer loyalty and generate new sources of sales. One effective strategy is to leverage item-level receipt data to provide personalized and relevant card-linked offers. These programs provide economic incentives, such as cash-back rewards, which increase customer...

Investments
Report: Investors in EV Charging Grow ‘Weary’ Waiting for Profits
December 26, 2023

Electric vehicle (EV) charging companies reportedly don’t have much juice with investors these days. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Retail
Retailers Wrestle With ‘Trillion Dollar Problem’ of Returns
December 26, 2023

The holiday shopping season has come to a close. The holiday returns season has just begun, and if past years are any indication, consumers could be set to send back a lot of stuff. Get the Full Story Complete the form to unlock this article and...

Banking
Banks Slash 60K Jobs as Dealmaking and IPOs Decline
December 26, 2023

The world’s biggest banks reportedly slashed more than 60,000 jobs in 2023. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Retail
Holiday Online Retail Sales Jump 6.3% Amid ‘Deliberate’ Spending
December 26, 2023

American consumers upped their holiday spending this year, doing a lot of that spending online. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
Reshaping the Future: Why Gen AI’s Creative Power Calls for Strategic Oversight
December 26, 2023

With the widespread emergence of OpenAI’s large language model-based ChatGPT platform in late 2022, a considerable amount of public attention and private capital have been showered on generative artificial intelligence over the past year. The technology has spawned no end of human speculation about AI’s...