Inflationary Pressure Squeezes Restaurant Tips

Nearly 60% of Restaurants’ Best Customers Cutting Back on Tips As restaurant prices spike, consumer satisfaction is dropping—and so are their gratuities paid to their servers. A study of 2,270 U.S. consumers, “Connected Dining: Inflationary Pressure Squeezes Restaurant Tips,” finds that 29% of all consumers say they’re tipping less, and nearly 60% of a restaurants best customers say they are too.
Inside the January Report
  • 72%: Portion of consumers who say service quality influences the amount left for a tip
  • 72%: Share of patrons who say their tipped amount reflects their overall satisfaction with the restaurant
  • 61%: Portion of restaurant diners who say affinity of the meal influences the amount they tip

PYMNTS Connected Dining Report Series

Rising Costs Push Consumers Toward Pickup