Digital Payments Flip the Script: 10 Merchants and 10 Visions for Digital Transformation

Ten Retailers Who’ve Flipped the Script on Digital Payments

In the “Digital Payments Flip the Script: 10 Merchants and 10 Visions for Digital Transformation” series, a PYMNTS and PayPal collaboration, 10 executives from an array of companies including J.C. Penney, Walgreens, TruePill, T-Mobile, Food52 and Instacart tell PYMNTS how they’re using digital tools and payments to power their own digital transformation — and that of their customers.

Inside the September eBook
  • Walgreens Taps Digital Payments and Data to Reinvent the Customer Journey: Stefanie Kruse, vice president of digital commerce and omnichannel at Walgreens Boots Alliance (WBA), talk about how catering to the new pharmacy consumer is complicated — and crucial.
  • Crypto Payments Take Travel in New Directions: Travala Co-founder and CEO Juan Otero speaks to PYMNTS about how the pandemic cost the crypto-based travel platform 90% of its booking revenue when it first hit.
  • ePayments Ease Healthcare Pains: Truepill Co-founder and CEO Sid Viswanathan explains how telehealth was hardly a blip before the pandemic arrived. Now, it’s a large industry segment that is evolving to become an expected element of care.

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