Innovating B2B Retail Payments

The Innovating B2B Retail Payments Playbook: Optimizing Payment Solutions For Business Customers edition, a PYMNTS and MSTS collaboration, details how B2C retailers can tailor their payments services to enable quick, seamless B2B transactions that suit business clients’ needs. 

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Inside the March study:

  • 70.3 percent: Share of businesses that do not regularly use instant payments platforms that frequently experience cash shortfalls
  • $10.08: Average cost of processing a single paper invoice
  • 45.1 percent: Portion of businesses that collect data on suppliers’ past performances during the on boarding process

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