Mobile Card Services

The Mobile Card Services Playbook, a PYMNTS collaboration with Ondot, explores how consumers use mobile card services (MCS) to personalize their card payments experiences. We examined survey response data from 9,513 American card users to discover how consumers are incorporating MCS-liked cards into their lives. The Driving MCS Usage Edition examines what MCS tools are particularly compelling to consumers, based on such factors as age, income and whether they support dependents.

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Inside the Playbook

  • 50.5 percent: Share of consumers who are unaware of MCS
  • 67.8 percent: Portion of consumers who are interested in MCS and who would like to receive text alerts when their cards are used
  • 79.6 percent: Portion of MCS-interested respondents who are “very” or “extremely” interested in receiving alerts when cards shared with children are used

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PYMNTS Series
Mobile Card Services - April 2019
Mobile Card Services: Location Controls Edition
Mobile Card Services - February