Instant Access, Instant Loyalty: The Hidden ROI of Paying People Now

Money Mobility Ecosystem: Meeting Recipient Expectations in the Instant Economy

Loyalty moves at the speed of money. PYMNTS Intelligence finds that workers, renters and even gamers now expect same-day access to their funds—and businesses that delay are paying the price. Download your copy of “Money Mobility Ecosystem: Meeting Recipient Expectations in the Instant Economy,” a collaboration between PYMNTS Intelligence and Ingo Payments, now.

Inside the October Study

Speed drives loyalty: Nearly 9 in 10 businesses now use instant payouts for at least one purpose, but limited access to instant options can send workers and customers elsewhere.
Gaps persist: Only 36% of platforms consistently offer instant payouts to gig workers, even though most say they need their money the same day.
Instant creates advantage: Firms that prioritize instant for earnings and income-related disbursements can strengthen relationships, improve retention and accelerate fund recycling within their ecosystems.