Retail Innovation Readiness
The Retail Innovation Readiness Index, powered by AEVI, offers a firsthand account of what drives retailers to invest in or forgo certain innovations. PYMNTS surveyed more than 700 retailers in the consumer services sector to gauge their innovation readiness.
Inside the May Study
- 44.8 percent of consumer services firms consider innovation crucial to their survival
- 26 percent of consumer services merchants are “very” or “extremely” interested in smart POS systems
- 84.7 percent of small consumer services believe intuitive functionality is a key quality for smart POS systems