RETAIL INNOVATION READINESS
The Retail Innovation Readiness Index, powered by AEVI, offers a firsthand account of what drives retailers to invest in or forgo certain innovations. PYMNTS surveyed more than 600 retailers across three different sectors to gauge retailers’ innovation readiness.
INSIDE THE FEBRUARY Study
- 61.7 percent of merchants said customer loyalty was their top reason for innovating
- 44.0 percent of merchants are very interested in smart POS systems, although many have yet to implement them
- Only 37.6 percent of merchants in the health and beauty segment report having a website