Building A Better App Playbook: The FI Playing Field Edition

The Building A Better App Playbook: The FI Playing Field Edition, a PYMNTS and Ondot collaboration, examines how different types of banks are meeting consumers’ rising expectations for digital services, with a special focus on mobile card apps. The Playbook is based on a survey of 3,187 U.S. consumers.

First Name*

Last Name*

Title*

Company*

Work Email*

BY COMPLETING THIS FORM, I HAVE READ AND ACKNOWLEDGED THE TERMS AND CONDITIONS. 

Inside the May Playbook:

  • 31.4 percent: Share of local and regional bank customers that would consider switching to FIs that offer better mobile apps
  • 25.9 percent: Portion of national bank customers that would consider switching to FIs that offer better mobile apps
  • 77.5 percent: Share of local and regional bank customers whose apps allow them report cards lost or stolen

https://securecdn.pymnts.com/wp-content/uploads/2020/05/2020-05-Playbook-Ondot-cover.jpg