2025: The Year Status Quo Stopped Working

The Karen Webster Playbook for an Agentic World

A year of Karen Webster’s columns tracks the moment artificial intelligence gained agency and began reshaping commerce, credit and the economics of transactions.

Inside the 2025 eBook
  • Why agentic AI changes everything: A clear-eyed examination of how AI agents shift power from interfaces to intent, redefining search, checkout, wallets and the very idea of consumer choice.
  • Who really controls the transaction: A data-driven look at how platforms, banks and payments players compete when software can decide, transact and optimize without human intervention.
  • What the industry keeps getting wrong: Contrarian insights on BNPL, consumer demographics and trust that challenge prevailing narratives and expose the structural forces shaping the connected economy.