A year of Karen Webster’s columns tracks the moment artificial intelligence gained agency and began reshaping commerce, credit and the economics of transactions.
Inside the 2025 eBook
Why agentic AI changes everything: A clear-eyed examination of how AI agents shift power from interfaces to intent, redefining search, checkout, wallets and the very idea of consumer choice.
Who really controls the transaction: A data-driven look at how platforms, banks and payments players compete when software can decide, transact and optimize without human intervention.
What the industry keeps getting wrong: Contrarian insights on BNPL, consumer demographics and trust that challenge prevailing narratives and expose the structural forces shaping the connected economy.