The Key To Optimizing Merchant Services

The Key To Optimizing Merchant Services Report, a PYMNTS collaboration with Endava, examines merchants services providers’ (MSPs) current and future strategies for innovating value-added services. It is based on a survey of executives at more than 200 MSPs, including acquirers, independent sales organizations, payment gateways and payment facilitators.

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Inside the December report

  • 89.9 percent of MSPs consider value-added services vitally important to their success.
  • 82.7 percent of MSPs say these services will be more important in the future.
  • 63.4 percent of MSPs plan to either upgrade, build or partner with third parties to improve their core processing systems.

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