The Main Street Index: Optimism Amid Inflation Edition

Two-Thirds Of US Main Street Businesses Show Optimism Despite Inflation, Economic Uncertainty Main Street businesses aren’t letting the omicron surge and economic uncertainty get them down, with two-thirds of respondents reporting that they’ll see sales growth in 2022. PYMNTS’ latest Main Street Merchant Index, a Melio collaboration, surveyed more than 750 U.S. businesses to learn why they’re still investing in new equipment and the role of digital and emerging payment methods like BNPL in boosting sales and customer satisfaction.
Inside the January Index
  • 54%: Portion of Main Street businesses that say inflation puts their sales forecasts at risk
  • 62%: Share of Main Street businesses that rely on a mix of online sales and walk-in traffic that are optimistic about sales increasing in 2022
  • 23%: Share of Main Street businesses that increased prices in the past three months

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