2023 Global Digital Shopping Index

Shopper Awareness of Retailers’ Digital Features Impacts Preference
Shopper Awareness of Retailers’ Digital Features Impacts Preference
January 31, 2023  |  Retail

Features offered by merchants heavily influence shopper loyalty, but there are caveats, such as making sure consumers know features are available. Get the Full Story...

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US Grocers Seize on 33% Customer Satisfaction Bump from Coupon Usage
US Grocers Seize on 33% Customer Satisfaction Bump from Coupon Usage
January 24, 2023  |  Retail

With coupons improving U.S. consumers’ shopping experiences, grocers are stepping up their discounting efforts. Get the Full Story Complete the form to unlock this article...

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6-Country Study Finds Digital Dominates How Consumers Shop and Pay at Retailers
6-Country Study Finds Digital Dominates How Consumers Shop and Pay at Retailers
January 24, 2023  |  Shopping

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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