AI Agents

Conversica Debuts Conversational AI Tool for Auto Dealers
Conversica Debuts Conversational AI Tool for Auto Dealers
January 21, 2025  |  Artificial Intelligence

Conversational artificial intelligence (AI) provider Conversica has introduced a solution for automotive dealerships. The company’s new AI agents — powered by the AnswersIQ for Auto...

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No Silver Bullet: Governance Under Spotlight as AI Shapes Payments Innovation
No Silver Bullet: Governance Under Spotlight as AI Shapes Payments Innovation
January 21, 2025  |  Artificial Intelligence

In an era of rapid technological evolution, few industries are as poised for transformation as banking and payments. It is a transformation that’s already underway, with...

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ServiceNow to Acquire Cuein to Enhance AI Agents
ServiceNow to Acquire Cuein to Enhance AI Agents
January 17, 2025  |  Partnerships

ServiceNow plans to further the development of its artificial intelligence agents by acquiring Cuein. Cuein’s experience in AI native conversation data analysis and insights will...

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GenAI Helps Resale Move Secondhand to First Choice
GenAI Helps Resale Move Secondhand to First Choice
January 17, 2025  |  Artificial Intelligence

For retailers, the rise of artificial intelligence-driven tools presents not just an opportunity, but a mandate to evolve. With its ability to process immense datasets,...

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Microsoft Debuts Pay-as-You-Go AI Copilot Chat
Microsoft Debuts Pay-as-You-Go AI Copilot Chat
January 15, 2025  |  Artificial Intelligence

Microsoft is adding pay-as-you-go artificial intelligence agents to its free chatbot for commercial users. Microsoft 365 Copilot Chat offers free AI chat powered by OpenAI’s...

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AI Agent Systems Are Here — Will They Transform B2B?
AI Agent Systems Are Here — Will They Transform B2B?
January 15, 2025  |  Artificial Intelligence

In the B2B space, one Shakespeare quote rings out louder than the rest: better three hours too soon than a minute late. And the ongoing...

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Amazon Hits Snags in Revamping Alexa Into Agentic AI
Amazon Hits Snags in Revamping Alexa Into Agentic AI
January 14, 2025  |  Retail

Two years into its planned revamp of Alexa into a smarter voice assistant with generative artificial intelligence (AI) at its core, Amazon is running into...

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Genesy Raises $5.1 Million to Build AI Agents for B2B Sales
Genesy Raises $5.1 Million to Build AI Agents for B2B Sales
January 14, 2025  |  Investments

Genesy raised 5 million euros (about $5.1 million) in a seed round to grow and expand its product offering, which includes artificial intelligence agents that...

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Report: Amazon to Refashion Alexa Into AI Agent
Report: Amazon to Refashion Alexa Into AI Agent
January 14, 2025  |  Artificial Intelligence

Amazon is reportedly turning its digital assistant, Alexa, into an artificial intelligence agent. In the new role, Alexa would be able to complete practical tasks,...

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