AI Agents

In the GenAI Era, Why Are Customer Service Chatbots Dumb?

In the GenAI Era, Why Are Customer Service Chatbots Dumb?
In the GenAI Era, Why Are Customer Service Chatbots Dumb?
February 20, 2025  |  Artificial Intelligence

When ChatGPT first burst onto the scene, it sparked a wave of enthusiasm about how generative artificial intelligence (GenAI) could revolutionize online customer service. Finally,...

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Stacks Raises $10 Million for AI-Powered Financial Close Solution
Stacks Raises $10 Million for AI-Powered Financial Close Solution
February 19, 2025  |  Investments

Self-described “AI-powered workspace” Stacks says it is now $10 million richer. The company, founded by Uber and Plaid veteran Albert Malikov, announced Wednesday (Feb. 19) that it had raised $3 million in a pre-seed...

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AI Startups: PayPal Ventures, Citi Invest in Corporate Treasury AI Startup
AI Startups: PayPal Ventures, Citi Invest in Corporate Treasury AI Startup
February 18, 2025  |  Artificial Intelligence

PayPal Ventures and Citi Ventures are investing in Finmo, a startup that uses AI and other technologies to develop what it describes as a next-generation...

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AI and Humans: A Complex Partnership in the Workplace
AI and Humans: A Complex Partnership in the Workplace
February 18, 2025  |  Artificial Intelligence

The rise of artificial intelligence agents — bots that not only provide information to users but also execute tasks for them — has sparked talk...

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Building Your Own AI Dream Team: No Code, No Problem
Building Your Own AI Dream Team: No Code, No Problem
February 13, 2025  |  Artificial Intelligence

Artificial intelligence agents can transform a small staff into a productive workforce that can tackle tasks typically handled by larger teams. While most people are...

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Workday Unveils Tool for Managing AI Agent Fleets
Workday Unveils Tool for Managing AI Agent Fleets
February 11, 2025  |  Artificial Intelligence

Workday has launched a tool to help companies manage their artificial intelligence (AI) agents. Workday Agent System of Record, announced by the enterprise software firm...

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AI Agents’ Rise Promises IT Revolution, But Readiness Questions Remain
AI Agents’ Rise Promises IT Revolution, But Readiness Questions Remain
February 11, 2025  |  Artificial Intelligence

The race to deploy artificial intelligence (AI) engineering agents that can rival — and even replace — human software engineers is accelerating. Last week, OpenAI...

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Sardine Raises $70 Million to Expand AI Risk Platform
Sardine Raises $70 Million to Expand AI Risk Platform
February 11, 2025  |  Investments

Sardine raised $70 million in a Series C funding round to expand its artificial intelligence risk platform for fraud, compliance and credit underwriting. “This funding...

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