Amid expansion efforts of U.K. digital bank Starling, several senior executives — including Julian Sawyer, Starling’s co-founder and chief operating officer — have left this...
For better or worse, call centers are often retailers’ public face. Customer service can make a stronger impression on consumers than other factors like price,...
Slow service doesn't fly when customers connect with airlines across different channels. That's why airlines are turning to artificial intelligence (AI) to give human agents...
London-based VibePay has won approval from the U.K. Financial Conduct Authority (FCA) to provide direct-to-bank payments via open banking. Get the Full Story Complete the...
Google’s Area 120 incubator, which handles the company’s more experimental offerings, has launched a new hyperlocal social networking app called Shoelace, according to reports. Get...
Payments company Nets announced that it is partnering with Swish, the number one payments app in Sweden, on an in-store payments pilot program. Get the...
For those in the world tired of the friction that is going to a restaurant, looking at a menu, ordering and then talking to dining...