automation

Automation is the technology by which a process or procedure is performed with minimal human assistance.

(source: en.wikipedia.org)

The Road to Customer Loyalty Runs Through Call Center Security
The Road to Customer Loyalty Runs Through Call Center Security
October 31, 2023  |  Security & Fraud

For every trusted resource, there is a bad actor trying to take advantage of it. And that is the catch-22 of call centers. The pivotal...

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Weave Adds AI-Driven Voicemail Transcriptions to Healthcare Platform
Weave Adds AI-Driven Voicemail Transcriptions to Healthcare Platform
October 30, 2023  |  artificial intelligence

Weave has added artificial intelligence (AI)-driven voicemail transcriptions to its all-in-one experience platform for small- to medium-sized healthcare practices. By transcribing voicemails from patients, Weave’s platform enables...

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Vrbo and Jurny Join Forces to Automate Short-Term Rentals
Vrbo and Jurny Join Forces to Automate Short-Term Rentals
October 30, 2023  |  Partnerships

Hotel and short-term rental management platform Jurny integrated with vacation rental site Vrbo. The integration lets hosts set up and manage listings on Vrbo’s 2...

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Chipotle Taps Automation to Boost eCommerce Capacity Even as Digital Ordering Declines
Chipotle Taps Automation to Boost eCommerce Capacity Even as Digital Ordering Declines
October 26, 2023  |  eCommerce

Chipotle is testing automated technology to boost the capacity and efficiency of its makelines for eCommerce orders, even as consumers shift away from its digital...

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Uber and Waymo Launch Fully Autonomous Rides in Phoenix
Uber and Waymo Launch Fully Autonomous Rides in Phoenix
October 26, 2023  |  Ridesharing

Fully autonomous rides are now available to Uber customers in Phoenix via a partnership of the ride-hailing platform and Waymo. Starting Thursday (Oct. 26), Uber...

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CFOs Use Automation for Fraud Prevention More Than for AP/AR
CFOs Use Automation for Fraud Prevention More Than for AP/AR
October 25, 2023  |  Accounts Payable

In today’s fast-paced business world, companies are constantly looking to streamline operations and increase productivity. One area in need of this streamlining that often requires...

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Visa Pilots AR Manager to Promote Virtual Card Acceptance
Visa Pilots AR Manager to Promote Virtual Card Acceptance
October 23, 2023  |  B2B Payments

Visa is readying a new accounts receivable (AR) tool to make virtual card acceptance easier for merchants. The company’s AR Manager will be available for...

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IBM Consulting and Deluxe Partner to Optimize Cash Flow
IBM Consulting and Deluxe Partner to Optimize Cash Flow
October 23, 2023  |  Partnerships

IBM Consulting and payments and data company Deluxe joined forces to develop a receivables automation solution aimed at optimizing cash flow for corporations. The collaboration...

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Dealflow Raises $700K to Move From Invoicing to Financial Automation
Dealflow Raises $700K to Move From Invoicing to Financial Automation
October 20, 2023  |  Investments

Danish startup Dealflow hopes to move beyond its invoicing roots after raising $700,000. The company will use the capital to help support a vision of...

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