Bank of America

Bank of America, we have a clear purpose to help make financial lives better through the power of every connection. We fulfill this purpose through our commitment to responsible growth, which includes a focus on environmental, social and governance (ESG) leadership. Integrated across our eight lines of business — our ESG focus reflects our values, ensures we are holding ourselves accountable, presents tremendous business opportunity, and allows us to create shared success with our clients and communities.

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From Tutoring to Test Reminders, Virtual Assistants Hit the Classroom
From Tutoring to Test Reminders, Virtual Assistants Hit the Classroom
April 09, 2024  |  artificial intelligence

Virtual assistants have become a hot topic, with Bank of America recently revealing that its virtual financial assistant, Erica, is now engaging with clients 2...

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Bank Earnings May Highlight Volatile Consumer Spending
Bank Earnings May Highlight Volatile Consumer Spending
April 09, 2024  |  Earnings

Friday marks the beginning of earnings season. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

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Bank of America’s Virtual Assistant Reaches 2 Million Interactions Per Day
Bank of America’s Virtual Assistant Reaches 2 Million Interactions Per Day
April 08, 2024  |  Artificial Intelligence

Bank of America’s virtual financial assistant, Erica, is now engaging with clients 2 million times per day. Get the Full Story Complete the form to unlock...

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Bank of America Identifies Four ROI Benchmarks for B2B Payments
Bank of America Identifies Four ROI Benchmarks for B2B Payments
April 02, 2024  |  B2B Payments

Payments innovations that scale broadly in the B2C space aren’t always as widely adopted in the B2B space due to limited applicability. Get the Full...

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Bank of America Launches Platform for Small Businesses and CDFIs
Bank of America Launches Platform for Small Businesses and CDFIs
March 27, 2024  |  SMBs

Bank of America launched an online platform that connects small business owners with community development financial institutions (CDFIs). Get the Full Story Complete the form to...

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Bank of America: Digital Evolution Demands ‘High-Tech and High-Touch’ Approach
Bank of America: Digital Evolution Demands ‘High-Tech and High-Touch’ Approach
March 27, 2024  |  Digital Banking

Rich Clow, managing director and head of innovation and strategy, Global Payments Solutions, Bank of America, told PYMNTS that omnichannel demands are pointing banks toward a...

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The Innovation Imperative for Banks Starts With Personalized Digital Experiences
The Innovation Imperative for Banks Starts With Personalized Digital Experiences
March 25, 2024  |  Digital Banking

The traditional banking model and business roadmap for financial institutions needs future-proofing. Get the Full Story Complete the form to unlock this article and enjoy...

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Bank of America Consolidates Banking, Investing, Retiring Into One App
Bank of America Consolidates Banking, Investing, Retiring Into One App
March 21, 2024  |  Digital Banking

Bank of America has launched a “massive update” to its mobile banking app, combining banking, investing and retiring into one unified app.  Get the Full Story...

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Are Brick-and-Mortar Bank Branches Cool Again?
Are Brick-and-Mortar Bank Branches Cool Again?
March 20, 2024  |  Banking

Digital banking is all the rage, right? Who can resist the convenience of using a bank app to balance accounts while waiting for the barista...

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